AI Chat

AI Chat Agents

Structured website conversations with defined human handoff.

What's Included

AI chat agents can answer approved questions, collect enquiry details, request appointments, and hand complex conversations to a person. Behaviour, data access, and escalation rules are agreed before launch.

  • Approved knowledge sources, services, and FAQs
  • Appointment-request and enquiry-capture workflows
  • CRM integration where the client already uses one
  • Human handoff for unsupported or sensitive questions

Service focus

Policy-led

Answers and escalation follow an agreed scope

Prototype demo

Test the current AI phone-agent prototype.

This is a demonstration, not a service-level promise. Availability, answers, booking, data handling, and escalation depend on the configuration agreed for each deployment.